Disruption Advisory: Tell Us What Happened

Booking reference (PNR)

Airline

Flight number (if you have it)

Date of travel

From and to

Where are you right now

What has happened (tick all that apply)

How long is the delay, and any reason the airline gave (if known)

Booked with

MAJ Travel Concierge Another agent Direct with the airline

Have you accepted or done anything yet

Not yet, waiting for advice Already rebooked Took a refund Accepted a voucher

What the airline has offered so far (if anything)

How many passengers

When do you need to arrive by, and is anything at risk (connection, event)

Your name

Best contact number

Tell us what happened