Travel Coordination for
Organisations & Events
We support charities, conferences, ministries, executive teams, and organisations managing multi traveller itineraries.
A consistent point of contact, account reconciliation, travel oversight, and operational clarity for organisations running repeat travel, executive itineraries, charity events, and team coordination.
You host the event.
We manage the travel around it.
When you are hosting guests, speakers, ministers, staff or invitees, travel can quickly become one of the most time-consuming parts of the event.
Guests may arrive from different cities, countries and airports, on different dates, with different baggage, visa, pickup, accommodation and departure needs.
MAJ Travel Concierge® brings all of that into one organised process.
Arrival and departure schedules, pickup and drop-off planning notes, traveller status updates, accommodation cut-off dates and key timing reminders.
Personalised welcome packs, check-in guidance, baggage notes, airport information and help if anything changes during the journey.
So your team can focus on the event, while we keep watch over the travel.
International conference travel,
handled end to end
A major UK registered charity engaged MAJ Travel Concierge® to coordinate international travel for visiting ministers attending its annual conference programme. Travellers were arriving from multiple origin cities, on different airlines, into more than one London airport, over a multi-week arrival window before the conference.
Each itinerary required individual flight planning, airport-specific arrival management, and ground transport timed to accommodation schedules.
Branded welcome packs delivered to each minister before arrival
Master arrival and departure schedule for the organising team
Airport transfer coordination linked to accommodation schedules
Active flight and disruption support across the engagement window
Centralised oversight across all incoming itineraries
“Every visiting minister arrived with clear arrival instructions, transport coordination, and conference support information already in hand. The organising team focused on running the conference. MAJ Travel Concierge® handled the travel logistics behind the scenes.”
We don't just
book flights
We help organisations make the right travel decisions, manage cost risk, and ensure their teams are supported at every stage of travel. From planning to disruption handling, we act as your dedicated travel partner.
What We Handle
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Flight Booking & Route Planning
Direct and connecting routes, best fares with the right conditions for your team's travel.
Fare Rule Advisory
Know what you're buying before you pay. We explain cost risk so your organisation can make properly informed decisions.
Flight & Disruption Support
When schedule changes, missed connections, or disruption events arise, notify your concierge and we coordinate the response. Rebooking, alternative routings, and communication are handled by us, not by your travelling team.
Disruption Management & Rebooking
We handle it so your team doesn't have to. Fast action when schedules change or flights are cancelled.
Group & Multi-Traveller Coordination
Seats, connections, and timing aligned across the group. Nobody left behind, nobody late.
Single Point of Contact
One expert, not a call centre. Your organisation has one dedicated point of contact for all travel matters.
How we work with
organisations
▼
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Pre-booking fare rule analysis
We document the conditions attached to every ticket before purchase. Cancellation rules, change fees, baggage allowance, refund eligibility, and routing constraints. No surprises at the airport.
Operational risk management
When missed connections, schedule changes, denied boardings, or disruption events arise, we coordinate the response against your itinerary. Notify us as soon as an issue surfaces and we handle the rebooking and communication. Not a paid extra.
Real-time traveller support
When something happens, your team is not on the phone to an airline. The concierge is. Rebookings, alternative routings, and communication are handled in parallel while your traveller continues their journey.
Independent and conflict-free
We are not a tour operator, not commission-driven, and not tied to any single airline. Recommendations are made based on what fits your organisation, not on what pays us most.
Travel Spend &
Reporting Support
For Corporate Membership organisations, we maintain a parallel ledger of every booking, every fee, and every concierge action across the year. Reconciliation is delivered quarterly or on demand.
- Itemised record of every booking by traveller, date, and itinerary
- Concierge fees and ancillary charges tracked separately from ticket cost
- Cross-traveller spend summary for budget reviews and audit support
- Refund, credit, and airline claim status maintained across the period
- Quarterly written summary delivered to your finance or operations lead
- Ad hoc summaries available on 5 working days notice
Reconciliation and reporting are included with Corporate Membership at no additional fee. For one-off organisational engagements, account reporting can be added as a scoped deliverable.
Organisations we support
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How It Works
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Initial Consultation
We understand your organisation's travel needs, frequency, and priorities.
We Plan & Manage
We handle all travel planning, bookings, and coordination on your behalf.
Ongoing Support
We support your team before, during, and after every trip, on an ongoing basis.
If your organisation values efficiency, cost control, and proper travel support, we should be managing your travel.
Book a Consultation
Tell us about your organisation's travel needs. We'll come back to you with exactly how we can help, no obligation, just a conversation.
- No obligation: this is a conversation first
- We'll explain exactly how we work and what it costs
- We respond within 4 hours
Ongoing managed travel
for organisations
Corporate pricing is tailored to your organisation's size, travel frequency, and requirements. We put together a proposal after understanding what you actually need, not a one-size-fits-all plan.
- A consistent point of contact across your travel
- 5% concierge fee (lowest available rate)
- Travel consultation fee waived on all bookings
- Full disruption management across all staff
- Direct line for travel support, not a call centre
- Refund and compensation handling
- Group and multi-traveller coordination
- Account reconciliation and quarterly spend tracking across all bookings